LEGAL
Privacy Policy
Last Updated :
Overview
At Flames, we take your privacy seriously. This Privacy Policy explains what information we collect when you use Flames, how we use it, and the choices available to you. By using Flames, you agree to the practices described in this policy.
Information we collect
We may collect the following types of information when you use Flames:
Account Information When you create an account, we collect your name, email address, company name, and any other information you provide during registration.
Usage Data We collect information about how you interact with Flames — including features used, commands run, and session activity — to help us understand how the product is being used and where we can improve.
Technical Data We automatically collect certain technical information including your browser type, device type, operating system, and IP address. This data helps us maintain compatibility and security across different environments.
Repository Data When you connect a codebase to Flames, we process your code to provide our services. Your code is never stored beyond the active session and is never used to train any AI model. Enterprise plans support fully self-hosted deployment where your code never leaves your own infrastructure.
How we use information
We use the information we collect to:
Provide, operate, and maintain the Flames platform
Improve product features, reliability, and performance
Personalize your experience and remember your preferences
Send important product updates, security notices, and service announcements
Respond to your support requests and communications
Detect, prevent, and address security incidents or misuse
Comply with legal obligations where required
Data Sharing
We do not sell your personal data. Ever.
We may share information with trusted third-party service providers who assist us in operating Flames — such as hosting providers, analytics tools, and customer support platforms. All third parties are bound by strict confidentiality obligations and are only permitted to use your data to perform services on our behalf.
We may also disclose information if required to do so by law or in response to valid legal requests from public authorities.
Data Security
We take the security of your data seriously. Flames uses industry-standard security practices including encryption in transit and at rest, access controls, and regular security reviews to protect your information.
No system is completely immune to security risks. If you have concerns about the security of your data, please contact us directly.
Data Retention
We retain your account information for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time. Repository and session data is not retained beyond the active session.
Your Choices
You have control over your information. You can:
Access and update your account information at any time from your account settings
Request a copy of the personal data we hold about you
Request deletion of your account and personal data
Opt out of non-essential communications at any time
To exercise any of these rights, contact us at the address below.
Cookies
Flames uses cookies and similar tracking technologies to maintain your session, remember your preferences, and understand how you use the product. You can control cookie behavior through your browser settings, though disabling certain cookies may affect product functionality.
Children's Privacy
Flames is not intended for use by anyone under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will delete it promptly.
Changes To This Policy
We may update this Privacy Policy from time to time as our practices evolve or as required by law. When we make material changes, we will notify you by updating the effective date at the top of this page and, where appropriate, by sending a notice to your registered email address.
We encourage you to review this policy periodically.
Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or how Flames handles your data, please contact us at:
Flames, Inc. privacy@flames.dev
Overview
At Flames, we take your privacy seriously. This Privacy Policy explains what information we collect when you use Flames, how we use it, and the choices available to you. By using Flames, you agree to the practices described in this policy.
Information we collect
We may collect the following types of information when you use Flames:
Account Information When you create an account, we collect your name, email address, company name, and any other information you provide during registration.
Usage Data We collect information about how you interact with Flames — including features used, commands run, and session activity — to help us understand how the product is being used and where we can improve.
Technical Data We automatically collect certain technical information including your browser type, device type, operating system, and IP address. This data helps us maintain compatibility and security across different environments.
Repository Data When you connect a codebase to Flames, we process your code to provide our services. Your code is never stored beyond the active session and is never used to train any AI model. Enterprise plans support fully self-hosted deployment where your code never leaves your own infrastructure.
How we use information
We use the information we collect to:
Provide, operate, and maintain the Flames platform
Improve product features, reliability, and performance
Personalize your experience and remember your preferences
Send important product updates, security notices, and service announcements
Respond to your support requests and communications
Detect, prevent, and address security incidents or misuse
Comply with legal obligations where required
Data Sharing
We do not sell your personal data. Ever.
We may share information with trusted third-party service providers who assist us in operating Flames — such as hosting providers, analytics tools, and customer support platforms. All third parties are bound by strict confidentiality obligations and are only permitted to use your data to perform services on our behalf.
We may also disclose information if required to do so by law or in response to valid legal requests from public authorities.
Data Security
We take the security of your data seriously. Flames uses industry-standard security practices including encryption in transit and at rest, access controls, and regular security reviews to protect your information.
No system is completely immune to security risks. If you have concerns about the security of your data, please contact us directly.
Data Retention
We retain your account information for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time. Repository and session data is not retained beyond the active session.
Your Choices
You have control over your information. You can:
Access and update your account information at any time from your account settings
Request a copy of the personal data we hold about you
Request deletion of your account and personal data
Opt out of non-essential communications at any time
To exercise any of these rights, contact us at the address below.
Cookies
Flames uses cookies and similar tracking technologies to maintain your session, remember your preferences, and understand how you use the product. You can control cookie behavior through your browser settings, though disabling certain cookies may affect product functionality.
Children's Privacy
Flames is not intended for use by anyone under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will delete it promptly.
Changes To This Policy
We may update this Privacy Policy from time to time as our practices evolve or as required by law. When we make material changes, we will notify you by updating the effective date at the top of this page and, where appropriate, by sending a notice to your registered email address.
We encourage you to review this policy periodically.
Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or how Flames handles your data, please contact us at:
Flames, Inc. privacy@flames.dev
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